Restaurant Reviews from berniebeattie180551636

Status: First Timer

Credibility Score:
52.5%

County: Mayo

No. of Reviews: 1

Member Since: 28 July 2015

Last Visit: 28 July 2015

The Best Restaurant

The Counter Dundrum restaurant

Pembroke District, (adjacent to the Mill Pond at Town Square), Dundrum, Dublin, Area Code:

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Cuisine:
American

Price Range:

Good
240 reviews

Reviewed 28th July 2015 ( visited 27th July 2015 )

service appaling. all the staff were bothered about was there own image. No contact with customers. Food was excellent. While waiting for food noticed 2 customers waiting to be seated while a gentleman sitting at counter on a lap top with 2 ladies. One of the ladies was defintely staff as I seen her taking charge later in the afternoon. All in all the staff (Girls) on the floor were not in control of their job. The customers did not exist. We had a 2 year old with us and we asked the lady to put her left over food in a container to take home. She said sure but instead of coming back she went off duty and left the building. The lady who originally took our order saw the food and asked was it finished. We again asked for it to be packed up and she arrived back with an empty container and a brown paper bag and left it on the table. Not one of the staff asked if our food was ok and if we required any other assistance. On a positive note the gentleman on the floor was not involved in this situation, but if you look back over your fotish for the day you will know who served us.
Most Visited Restaurant

The Counter Dundrum restaurant

Pembroke District, (adjacent to the Mill Pond at Town Square), Dundrum, Dublin, Area Code:

View on Map

Cuisine:
American

Price Range:

Good
240 reviews

Reviewed 28th July 2015 ( visited 27th July 2015 )

service appaling. all the staff were bothered about was there own image. No contact with customers. Food was excellent. While waiting for food noticed 2 customers waiting to be seated while a gentleman sitting at counter on a lap top with 2 ladies. One of the ladies was defintely staff as I seen her taking charge later in the afternoon. All in all the staff (Girls) on the floor were not in control of their job. The customers did not exist. We had a 2 year old with us and we asked the lady to put her left over food in a container to take home. She said sure but instead of coming back she went off duty and left the building. The lady who originally took our order saw the food and asked was it finished. We again asked for it to be packed up and she arrived back with an empty container and a brown paper bag and left it on the table. Not one of the staff asked if our food was ok and if we required any other assistance. On a positive note the gentleman on the floor was not involved in this situation, but if you look back over your fotish for the day you will know who served us.
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The Counter Dundrum
Pembroke District, (adjacent to the Mill Pond at Town Square), Dundrum, Dublin

service appaling. all the staff were bothered about was there own image. No contact with customers. Food was excellent. While waiting for food noticed 2 customers waiting to be seated while a gentleman sitting at counter on a lap top with 2 ladies. One of the ladies was defintely staff as I seen her taking charge later in the afternoon. All in all the staff (Girls) on the floor were not in control of their job. The customers did not exist. We had a 2 year old with us and we asked the lady to put her left over food in a container to take home. She said sure but instead of coming back she went off duty and left the building. The lady who originally took our order saw the food and asked was it finished. We again asked for it to be packed up and she arrived back with an empty container and a brown paper bag and left it on the table. Not one of the staff asked if our food was ok and if we required any other assistance. On a positive note the gentleman on the floor was not involved in this situation, but if you look back over your fotish for the day you will know who served us.

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