Restaurant Reviews from alexandra.sorg19906111

Status: First Timer

Credibility Score:
52.5%

County: Dublin

No. of Reviews: 1

Member Since: 22 August 2014

Last Visit: 25 August 2014

The Best Restaurant

The Counter Dundrum restaurant

Pembroke District, (adjacent to the Mill Pond at Town Square), Dundrum, Dublin, Area Code:

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Cuisine:
American

Price Range:

Good
240 reviews

Reviewed 22nd August 2014 ( visited 21st August 2014 )

Don't expect a warm welcome if there's only two of you! Visited on a rainy Thursday afternoon; restaurant about half full. Asked if we could have a table along the side of the room, as all the available two-person tables were in the rather exposed space in the middle of the floor. Were categorically refused one of the two available four-person tables, due to 'restaurant policy', despite total absence of other waiting parties at the time. When asked outright if they would really turn away two potential customers on the off-chance that four others would appear, neither waitress nor manager seemed to care and robotically reiterated their 'restaurant policy'. Took our business to one of the numerous other restaurants in the centre. Certainly won't be back for this appalling level of customer service!
Most Visited Restaurant

The Counter Dundrum restaurant

Pembroke District, (adjacent to the Mill Pond at Town Square), Dundrum, Dublin, Area Code:

View on Map

Cuisine:
American

Price Range:

Good
240 reviews

Reviewed 22nd August 2014 ( visited 21st August 2014 )

Don't expect a warm welcome if there's only two of you! Visited on a rainy Thursday afternoon; restaurant about half full. Asked if we could have a table along the side of the room, as all the available two-person tables were in the rather exposed space in the middle of the floor. Were categorically refused one of the two available four-person tables, due to 'restaurant policy', despite total absence of other waiting parties at the time. When asked outright if they would really turn away two potential customers on the off-chance that four others would appear, neither waitress nor manager seemed to care and robotically reiterated their 'restaurant policy'. Took our business to one of the numerous other restaurants in the centre. Certainly won't be back for this appalling level of customer service!
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The Counter Dundrum
Pembroke District, (adjacent to the Mill Pond at Town Square), Dundrum, Dublin

Don't expect a warm welcome if there's only two of you! Visited on a rainy Thursday afternoon; restaurant about half full. Asked if we could have a table along the side of the room, as all the available two-person tables were in the rather exposed space in the middle of the floor. Were categorically refused one of the two available four-person tables, due to 'restaurant policy', despite total absence of other waiting parties at the time. When asked outright if they would really turn away two potential customers on the off-chance that four others would appear, neither waitress nor manager seemed to care and robotically reiterated their 'restaurant policy'. Took our business to one of the numerous other restaurants in the centre. Certainly won't be back for this appalling level of customer service!

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