having made my booking over the phone i wouldnt need to be off the table 'not to worry' i was told , starters mains were delish , just before ordering dessert we were told we had to leave as the table next 'sitting' was here , i asked to speak to manager/owner , were i reminded him of our conversation over the phone which he agreed, then went on to tell me 'he wouldn't try to keep people happy anymore' as the other people were awaiting the table , and he was getting hassle he told us in a snappy manner to stay if we wanted , why would we give our hard earned money to a restaurant who 'needed' us off a table( we would have moved no problem if we had of been given some notice or asked to go downstairs and have our desserts and coffee) hence to say we didnt order desserts nor did we leave a tip , it is a recession and any business is good business..... we went to findlaters and had our desserts and coffee, there was 8 on our table and i have to say its our first time in the new location we always loved it ... but on principle we certainly wont be back.

Response:
My apologies to you about the experience you had. It is unfortunate it worked out the way it did. Being a regular customer you will understand that we value our customers and the unfortunate incident is thankfully a very rare occurrence. You are all invited back to El Paso where you will be given a complimentary margarita after your meal. I hope you will return. Apologies again for upsetting you and your friends. Harry

Posted by: El Paso  on 15/05/2012

Wad great to return to el paso.man those wings ....mmmm.food excellent as always service top class friendly smile asked a few times was all ok missed the place.good man harry great place will be back

I was delighted when I heard El Paso reopened as it was my favourite restaurant when I was younger. The set-up of it is much more authentically tex-mex than it was in the original location after it was done up. When I was there I got the early bird special which was great value for a starter and main course, however I would be hesitant to go during peak times because the menu seemed a little pricey. The only thing it loses marks on is atmosphere; when I think of a tex-mex restaurant I expect it to be colourful and with a fun, loud atmosphere with mexican music playing. It had the music, and it was loud, but for the wrong reasons; every other table in the restaurant had kids at them; screaming kids crying because their food is too hot, or because they couldn't get chicken nuggets; sort of took away from the romance of the experience. Otherwise my experience there was ideal.