Had our christmas party here with a group of 9 people. We ordered off the christmas dinner meny, and out of the 9 of us nobody was impressed. 2 of the girls ordered caesar salad, which contained bby gem lettuce, one or two croutons an possible 3 bits of bacon, both complained about lack of dressing. A few of us ordered the Brie, when i received mine it was so cold the cheese was re-congealed. When the waitress came back to see if we needed anything 2 of us complained about the brie an they took it back, a minute or so later we got back our plates to find they had tried to re-heat the food instead of making fresh ones which resulted in all the Brie to seep through the bread crumbs so we were both left with cases of over cooked crumbs with no cheese at all. The mains then led to another disappointment. I ordered the salmon which was cooked nicely but as for it being on a bed of crab... it was non existant... there was lumps in the sauce. All mains were stated to come with a medley of fresh market seasonal vegetables, when i asked to see where the veg for the rest of the mains were i was told that the salmon or steak or duck didn't come with vegetables. In their favour there was no complaints about the turkey option. When we thought it couldn't get any worse it came to dessert, there was supposed to be an option of 3 but we were informed that the chocolate biscuit log wasn't available, an we weren't giving an alternative choice. One person ordered the pudding and the rest ordered the ice cream with chocolate sauce. When they arrived there was no chocolate sauce on any of them so we asked about it an their reply was they didn't have any. In my opinion it was still early with a shop open 2 doors down so they could of went an got chocolate an made a quick chocolate sauce but they failed to think of this. The icecream was tasteless!

Response:
All the issues raised, are appreciated as I take feedback seriously from my customers. I’ve personally spoken to the staff on duty at the time in question to get a full picture of this particular function. It is always important for me to carry out a full research investigation, of any incidents and comments that are brought to my attention. Fortunately, as I was working in the kitchen that night I can comment on how that food was prepared before service. What is unique to Foley’s, is that all our food ingredients are prepared by hand in slicing, dicing, chopping from farm to fork and I take great pride in my preparation. Whether it is a matter of service, food or drink I do take these issues very seriously and while most reports I receive are complementary, I do admit that occasionally mistakes will occur and I do my best to address them immediately. I always try to understand what happened and if I am at fault, what safeguards should I put in place to protect all my customers in the future. You were attended to by our Manageress and while a couple of minor infractions did occur, notably a request for extra salad dressing and for extra vegetables, these were attended to immediately, to the acknowledged satisfaction of your party. The manageress has also confirmed that while she enquired, as to your satisfaction and that of other members of your party, the response was consistently positive and complimentary. Our Manageress has recently phoned you, in order to clarify matters and while you have refused her offer to meet, at any time of your choosing, this offer will remain open. It seems that given the foregoing and the futility of our offer to discuss this matter personally with you, I can only surmise that it may point to a deeper malaise which only you are privy to and in the spirit of this Christian period, may I, notwithstanding the above, take this opportunity to wish you, your family and loved ones, good wishes and every possible good fortune in the future.

Posted by: Foleys Bar - Queen Maebhs Restaurant on 09/12/2011

wonderful food, generous portions, excellent value, very good service and a nice atmosphere. I will definitely go back.

I hadn't eaten in the bar in Foley's before, usually opting for the restaurant upstairs, but there was a match on the big screen so we took a table downstairs. My group ordered the chicken wings while we waited and these were delicious, served with blue cheese, carrots & celery. I ordered the 8 ounce steak, which even downstairs in Foley's was delivered on a distinctive sizzling hot-plate, resting on top of sautéed mushrooms and onions. I dunked the "proper chips" in the sauce, described as a signature Jameson Irish Whiskey Sauce, soaking up every last drop. Service was quick and came with a smile, returning halfway through how our food was.